Frequently Asked Questions

WHERE ARE YOU LOCATED?

SAN FRANCISCO THEATER : 988 Columbus Avenue (at Chestnut), San Francisco, CA 94133 across the street from La Rocca’s Corner and near Bimbo’s 365 Club in North Beach

SANTA ROSA THEATER : 576 Ross Street (between Mendocino Avenue and B Street – in the Press Democrat and coLAB Connect Building).

Please do not send mail to directly to the theaters.

Instead all mail should be directed to: The Lost Church Office 65 Capp Street, San Francisco, CA 94103



IS THERE PARKING?

SAN FRANCISCO THEATER: It is street parking only and we all know that takes patience.

SANTA ROSA THEATER:  There is a Parking Lot at the corner of Ross and B Streets. It’s metered before 6:00pm and free after.

CREDIT CARDS OR CASH ONLY?

Both! We’re able to accept debit and credit card at the door and the bar.

WHAT TIME DO THE DOORS OPEN? TIME SHOWS END?

EVENING SHOWS:

7:30PM DOORS OPEN
10:30 PERFORMANCE ENDS
*unless otherwise indicated in the specific show info

 

MATINEE SHOWS

4:00PM DOORS OPEN
7:00PM PERFORMANCE ENDS
*unless otherwise indicated in the specific show info

DO I NEED TO BUY A TICKET IN ADVANCE?

It is highly suggested since it is limited seating, and often sells out.
There may be standing room only available.

Please come early to hold your seat.

IS IT GENERAL or ASSIGNED SEATING?

It is General Seating with some additional standing room.

I LEFT MY WATER BOTTLE/JACKET ETC. – DO YOU HAVE LOST AND FOUND?

YES WE DO. You can come any night there is a show between 7:30-8pm (before the show starts)
and check in with the door person.
We keep items in our front staff closet for typically 30 days, then donate them.

ARE YOU A CHURCH? or WAS THE BUILDING A CHURCH?

NOPE.

WHAT DOES “THE LOST CHURCH” MEAN?

The name comes from Founder Brett D. Cline’s production company : The Lost Church of Light and Sound.

Learn more about our history in this Local News Matters article by Joe Dworetzky.

CAN I BRING KIDS?

All-Ages are welcome (except for babies, children, and adults who may be disruptive).

Parental discretion is advised for some shows.

Our theaters can be VERY, VERY quiet.
We do not want to create distracting situations that would take the focus off the artists.

TLC is predominately a 21+ feeling venue.

ARE YOU WHEELCHAIR and ADA ACCESSIBLE?

Yes.

 

TLC SAN FRANCISCO

ADA compliant lift and elevator.

ADA accessible Stage Ramp (limit 600 lbs).

Signage around the theater is in braille.

ADA compliant lever style door handles.

ADA accessible restrooms.

 

TLC SANTA ROSA

Accessible ground level entrance with ADA compliant door width.

ADA accessible restrooms.

 

Please get in touch if you have additional questions about accessibility or would like to request that space for seating is reserved for a guest in a wheelchair or with specific seating requirements.